Shipping policy

At Josko, we’re committed to getting your hot sauce to you quickly, safely, and affordably.

📦 Order Processing

• Orders are processed within 1–2 business days

• Orders placed on weekends or public holidays will be processed the next business day

📍 Shipping Areas

We currently ship within Australia only.
(International shipping coming soon — stay tuned!)

💰 Shipping Rates

Shipping costs are calculated at checkout based on the weight of your order and your delivery location.
We offer:

• Standard Shipping (Australia Post): 2–6 business days

• Express Shipping (Australia Post): 1–3 business days

🧾 Tracking

Once your order ships, you’ll receive a shipping confirmation email with tracking details.

🚫 Delivery Issues

Please double-check your delivery address before placing your order. Josko is not responsible for delays or losses due to incorrect addresses.

If your order is delayed or arrives damaged, contact us immediately at hello@josko.com.au, and we’ll make it right.